Frequently Asked Questions

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Location

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Is the hot tub open?

Our outdoor hot tub is open year-round.

I have a service dog. Do I have to pay the pet fee?

I have an emotional support/comfort/therapy animal. Do I have to pay the pet fee for him/her?

I have to go to an event where my service dog will be an inconvenience. Can I leave him at the hotel while I'm gone?

Do you offer room service?

When and where do I check out?

I found a lower rate somewhere else. Will you match it?

Do you offer discounts to seniors, military, or AAA members?

Do you have a pool?

What is your cancellation policy?

What forms of payment do you accept?

Do you offer group rates?

Are you pet-friendly?

Is smoking allowed on the property?

Do you accept reservations from local residents?

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